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    Privacy Policy – Lilly & Winston

    At Lilly & Winston, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we use and safeguard it. This policy applies to all data collected through our online store [www.lillywinston.com] and related services.

    1. Information We Collect

    When you visit our store or make a purchase, we may collect the following personal data:

    • Full name and address

    • Email address

    • Phone number (optional)

    • Payment information (processed securely via Shopify, PayPal, iDEAL, etc.)

    • IP address and device/browser data

    • Order history

    • Any communication or messages you send us

    2. How We Use Your Information

    We process your data for the following purposes:

    • To process and deliver your order

    • To contact you regarding your order or any inquiries

    • To handle payments securely

    • To send promotional emails (only with your consent)

    • To analyze and improve our website and user experience

    • To comply with legal obligations (such as tax regulations)

    3. How Long We Retain Your Data

    We store your data only as long as necessary to fulfill the purposes for which we collected it, or to comply with legal, tax, and accounting requirements.

    4. Sharing Your Information

    We never sell your data. We only share your information with third parties when necessary to provide our services, such as:

    • Shopify (our e-commerce platform)

    • Payment processors (e.g. Shopify Payments, PayPal, Klarna)

    • Shipping partners (e.g. PostNL, DHL, etc.)

    • Accounting and legal service providers

    All parties we work with are GDPR-compliant and under strict data processing agreements.

    5. Cookies and Tracking Technologies

    We use cookies and similar tools to enhance your browsing experience, analyze website traffic, and serve personalized ads. You can manage your cookie preferences through your browser settings. When you visit our website for the first time, you will be prompted to accept or decline cookies.

    6. Your Data Protection Rights

    Under GDPR, you have the right to:

    • Access the personal data we hold about you

    • Correct any inaccurate data

    • Request deletion of your data

    • Withdraw consent at any time

    • Object to or restrict data processing

    • Request data portability

    To exercise your rights, contact us at info@lillywinston.nl.

    7. Security Measures

    We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. Our store uses SSL encryption and secure server hosting via Shopify.

    8. Contact Details

    Lilly & Winston
    Email: info@lillywinston.nl
    Chamber of Commerce Number: On request